Privacy Policy
Last updated: July 12, 2026
This Privacy Policy explains how TOO "First Foundation", a company registered in the Republic of Kazakhstan ("EvaMind", "we", "us", "our"), handles information in connection with the EvaMind desktop application (the "App") and the evamind.ai website (together, the "Service").
1. Recordings Stay On Your Device
EvaMind is built on a local-first architecture. Screen recordings, audio recordings, and the transcripts generated from them are captured and processed on your own Mac and stored in local application storage on your device. We do not upload, transmit, or have access to the content of your recordings or transcripts. We cannot see, read, or recover this content — it never leaves your device through the App.
2. Information We Do Collect
To provide and bill for the Service, we and our payment processor collect a limited set of information:
- Account & billing information: your email address, and subscription status. Payment card details are collected and processed directly by Paddle (see Section 4 below) — we do not receive or store your full card number.
- License & activation data: information needed to validate your subscription and activate the App, such as your license/account identifier and app version.
- Support communications: anything you send us at humans@evamind.ai.
- Website data: basic, aggregated web server logs (e.g. IP address, browser type) generated when you visit evamind.ai, used only for security and abuse prevention.
- Diagnostic data (optional): if enabled in your App settings, anonymized crash reports and performance metrics to help us fix bugs. This never includes recording content or transcripts.
3. How We Use Information
We use the information above to: provide, maintain, and secure the Service; process payments and manage subscriptions; respond to support requests; send essential service communications (e.g. billing receipts, trial-ending reminders); and improve the App's stability and performance.
4. Payment Processing via Paddle
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. When you subscribe, the billing information you provide is collected and processed by Paddle in accordance with Paddle's own privacy policy. We recommend reviewing Paddle's privacy policy for details on how they handle payment data.
5. Data Sharing
We do not sell your personal information. We share information only with: Paddle, for billing and payment processing; service providers who help us operate the Service under confidentiality obligations; and where required by law or to protect our legal rights.
6. Data Retention
We retain account and billing information for as long as your subscription is active and for a reasonable period afterward to comply with legal, tax, and accounting obligations. Since recording content is stored locally on your device, you control its retention directly — you can delete it at any time from within the App, and it is removed if you uninstall the App.
7. Your Rights
Depending on your location, you may have the right to access, correct, delete, or export the personal information we hold about you, or to object to certain processing. To exercise these rights, contact us at humans@evamind.ai. For information collected by Paddle during checkout, you can also contact Paddle directly.
8. Children's Privacy
The Service is not directed to individuals under 18, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "Last updated" date.
10. Contact
Questions about this Privacy Policy can be sent to humans@evamind.ai.